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Marketing Strategy

  • Clement A
  • Mar 3, 2024
  • 2 min read

Starbucks Target Market

Starbucks' target market mostly consists of people ages 22-60 who are students, employees, professionals, etc. and of both genders primarily in the urban areas. The brand also targets environmentally and socially conscious consumers with its sustainability and ethical sourcing practices. Starbucks' extensive menu, including a variety of coffee and non-coffee beverages, snacks, and light meals, caters to diverse tastes and dietary preferences, broadening its appeal. The company's marketing efforts are tailored to attract customers seeking a premium coffee experience, a third place between home and work, and those who are loyal to brands that demonstrate corporate social responsibility.

Starbucks Marketing Mix

Starbucks' focus is primarily on beverage sales, emphasizing its signature and unique beverages as it appeals to the tech-savvy nature of its primary target market. Starbucks' target audience is mostly affluent or high-income (around $90,000), health-conscious, socially aware, and environmentally conscious people.

Product

Drinks

Hot Coffee

Cold Coffee

Hot Teas

Cold Teas

Frappuccino Beverages

Hot Drinks

Cold Drinks

...and much more.

Food

Hot breakfast

Bakery

Snacks & Sweets

Oatmeal & Yogurt

Lunch

At Home Coffee

Whole bean

Group

VIA Instant

Merchandise

Cold Cups

Tumblers

Mugs

Other Merchandise


You can find Starbucks' full menu by visiting this link https://www.starbucks.com/menu

Price

Starbucks' model is premium prices for premium products.



Promotion and Place

Starbucks strategically places itself in high-traffic areas. They target locations with high visibility, such as busy streets, shopping centers, office buildings, and transportation hubs to attract a large number of customers. These locations are chosen to maximize customer convenience. For example, if you are at the airport and need a quick pick me up, down the hall or to the corner, there is a Starbucks nearby. This is extremely convenient for those who are looking for something to get them going.


Additionally, Starbucks utilizes various promotional methods including advertising campaigns, social media marketing, loyalty programs where you can get free items depending on the number of stars (points) you save up, and partnerships to increase their brand visibility and awareness.



Segmentation

Starbucks may segment its target market by focusing primarily on urbanized areas for the maximum possible profit. Starbucks may also focus on age-specific demographics. A company like Starbucks wants people who love coffee and confectionaries. Coffee in the morning, coffee and snacks during lunch, or even a hangout spot to study while having lunch. This would work best in a busy, urbanized area where everyone is active and has the means to spend at Starbucks. Additionally, Starbucks may offer different services to its different demographics. Halal options in Muslim-centered franchises (or in general), a little subsidiary in rural or less urbanized areas, and drive-thru spots in densely-populated locations.


Starbucks offers plant-based menu options and reusable packaging to cater to eco-centered customers and vegans.


Starbucks also offer catering options for businesses, events, or just a gathering of individuals.


By segmenting and diversifying itself, Starbucks can understand its market better. It can understand what various demographics prefer and what to offer to them. A well-catered customer base results in more business for the company.


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